No Hassle Returns - Return Policy
Your satisfaction is our number one goal, so every item we sell comes with our 100% satisfaction guarantee. If you decide that your new or unused item is not going to work out, you have up to 30 days to return your purchase. We will set you up for an exchange if desired or a refund for the full purchase price minus any free shipping that was processed with your order. Simple. Easy.
Please give us a call to set up your exchange or if you have any questions.
All items must be returned in their original condition, including the manufacturer's packaging, tags, documentation and any accessories.
Packages must be returned to M2 Sports within 30 days of the obtaining your RMA.
Buyers are responsible for return shipping and insurance, except in the event of an error by M2 Sports. We strongly suggest obtaining a tracking number.
*We reserve the right to charge a re-stocking fee or refuse a return if any of the above conditions are not met.
STEPS FOR RETURNS & EXCHANGES
- Click an RMA path from the 3 icons above.
- Follow the on-page instructions for whichever path to return you choose.
- Package and seal your return securely in the original package.
- Write clearly on the outside of your package the RMA given to you. BOLD AND CLEAR
- Package must be returned postage prepaid, we do not accept C.O.D. or freight collect deliveries.
- Package must be returned via a Trackable carrier UPS, FED EX, USPS.
- Return your package to the address given at time of RMA.
- Upon inspection of your returned goods, M2 Sports will issue a full or partial refund, less the shipping costs.We will notify you by e-mail of your refund.
- Freight costs are non-refundable, the customer is responsible for original and return shipping charges.
- All merchandise being returned must be in NEW UN-OPENED & UN-USED condition with all parts and pieces included.
- Closeout, Discontinued, Blem, Demo or Sale items are non-returnable.
- We are only able to offer credit on the credit card that was originally used to purchase the returned merchandise.
- Returns take approx 5-7 days to process.