We now have free shipping on all items - Valid within the U.S. (not including Hawaii or Alaska) - Not valid on international orders
REFUSED SHIPMENTS Any refused shipments will be charged a 20% restocking fee and credited less the original shipping costs.
SHIPPING ERRORS It is our intention to process each order with 100% accuracy. Please accept our sincere apologies in advance for any shipping errors. Please call or e-mail us immediately to report the error. We will promptly send out the correct replacement product and pick up the incorrect items at our expense.
LOST/MISSING SHIPMENTS Lost or missing shipments must be reported to M2sports.com within 5 business days of the expected delivery date. Should our shipping company show the lost or missing package as delivered, you will need to sign an affidavit attesting to the fact that the package was indeed not received by you. Any unreported lost or missing shipments are the responsibility of the customer and M2sports.com shall assume no liability for unreported missing or lost shipments.
DAMAGED SHIPMENTS Should you receive any product that has been damaged in shipping please call or e-mail us immediately. It is important that you DO NOT discard the damaged packaging. We will have the shipping company pick up the damaged package and we will send out a replacement when the damaged item is received and inspected at our warehouse. All damage claims must be reported within 5 business days of receipt of goods. Any claims reported after 5 business days are subject to denial.
